FAQ
Here are answers to some of the most common questions to help you better understand our services and how we can assist you
FAQ
Frequently Asked Questions
Here are answers to some of the most common questions to help you better understand our services and how we can assist you
How do I open a bank account with Proxima Gem Bank?
Opening an account is simple and can be done online or at any of our branches. Just provide a valid ID, proof of address, and complete the registration form.
Is my money safe with Proxima Gem Bank?
Absolutely. We use industry-leading security protocols, data encryption, and fraud detection systems to protect your funds and personal information.
Can I access my account from outside my country?
Yes! Our digital banking platform allows you to manage your account, transfer funds, and pay bills securely from anywhere in the world.
What types of accounts do you offer?
We offer personal savings, current accounts, business accounts, fixed deposit options, and digital wallets — tailored to fit your financial goals.
How can I contact customer support?
You can reach our support team 24/7 via live chat, email at support@proximagembank.com, or by calling us directly. We’re always here to help with any questions or concerns.
How can I open a Fixed Deposit Receipt (FDR) account?
You can open an FDR account by visiting any of our branches or through our online banking platform. You will need to provide valid identification and complete the necessary application forms.
What is the penalty for late loan repayment?
Late loan repayments may incur a penalty charge as outlined in your loan agreement. Please contact our loan officers for specific details related to your loan plan.
Can I increase my Deposit Pension Scheme (DPS) instalments after opening the account?
Yes, you can increase your DPS instalments anytime by contacting your account manager or through our online banking portal.
How long does it take for a wire transfer to be completed?
Wire transfers typically take 1-3 business days, depending on the receiving bank and country. We recommend confirming with your recipient for exact timing.
What documents are required for a loan application?
Generally, you will need valid identification, proof of income, bank statements, and collateral details if applicable. Specific requirements may vary based on loan type.
Secure Your Future with Proxima Gem Bank — Invest with Confidence Today!
Join thousands of customers who trust us for safe, reliable, and profitable investment solutions. Don’t wait—start growing your wealth with Proxima Gem Bank now!
Our Blogs
Latest Blog & Articles
Navigating the Future: Proxima Gem Bank’s Strategic Vision for 2025
Navigating the Future: Proxima Gem Bank’s Strategic Vision for 2025 Navigating the…
Sustainable Banking Practices: Proxima Gem Bank’s Role in Promoting Environmental Responsibility
Sustainable Banking Practices: Proxima Gem Bank’s Role in Promoting Environmental Responsibility Sustainable…
Embracing Digital Transformation: How Proxima Gem Bank is Innovating Banking Service
Embracing Digital Transformation: How Proxima Gem Bank is Innovating Banking Service Embracing…
Proxima Gem Bank is a next-generation financial institution empowering individuals and businesses with smart, secure, and globally connected banking solutions.
Quick Links
Useful Links
Newsletter
Subscribe to receive the latest updates, financial insights, and exclusive offers from Proxima Gem Bank.
Powered by Proxima Digital Technologies
Copyright © 2025 Proxima Gem Bank. All rights reserved.